Mava is multi-channel. EzSuppBot is the focused, Telegram-first choice.
Mava is a capable multi-channel support tool (Telegram, Discord, Slack). If you only do support on Telegram, EzSuppBot is a simpler, more focused fit — AI included at a flat price, with a knowledge base and automatic escalation.
| Feature | EzSuppBot | Mava |
|---|---|---|
| Telegram-first, minimal setup | ✓ Yes | Multi-channel setup |
| AI replies included in flat plan | ✓ Yes | AI available |
| Built-in knowledge base | ✓ Yes | Yes |
| Automatic refund/urgent escalation | ✓ Yes | Handoff |
| Discord / Slack | Telegram-focused | Yes |
| Setup | Bring your @BotFather token | Connect channels |
| Free plan | Yes | Yes |